To book, simply fill in the online form and make the payment by choosing one of the three available methods (credit card, PayPal or bank transfer). Once the booking has been made, the customer will receive an email accepting the request. A few hours before the service, a further confirmation email will be sent containing the telephone number of the driver in charge of the transfer, who can be contacted in case of any problems.

The driver will be easily recognisable as he will be waiting inside the airport, in the arrivals hall, with a sign bearing the name and surname entered by the customer during the booking process. Should the customer have problems finding their driver, please contact them directly on the number received by email.

Yes, the Taxileader.net service is available 24 hours a day, any day of the year. The booking service via the online form is available 24/7, while customer support is available from Monday to Friday, from 9 a.m. to 5 p.m.

All drivers who carry out transfers for Taxileader.net are properly licensed and are therefore legally authorized to carry out transfers.

In the online form, the customer is asked for the exact take-off time of the flight, after which the pick-up time will automatically appear, taking into account any delays of any kind. Should the customer delay the pick-up time, he/she will be held solely responsible for any loss or damage.

Once the accuracy of the information provided has been verified, there will be no penalty for the customer only if the passenger has notified the driver in charge of the service at least 3 hours before the pick-up time entered in the booking.

Yes, it is possible. To receive the invoice, the customer must have selected the appropriate option during the booking process. The invoice will be available from 3 days after the last service. The invoice will be sent by email and can be downloaded by the customer after registering on Taxileader.net.

In the event of a flight delay, the customer is usually not subject to a penalty, but we invite you to read the 'Terms and Conditions' of the service for more information.

Yes, the transfer is guaranteed as long as all the information in the form is correct and the customer has received confirmation by email or SMS.

The driver in charge of the service will be waiting for the customer inside the airport with a sign displaying the customer's name and surname, entered during the booking process.

During the booking process, the customer has the option of selecting the driver's language, however Taxileader.net cannot guarantee this service 100%, as it is subject to availability. However, please note that the customer will receive the driver's telephone number, which will make communication possible by sending online translatable messages.

The service is available in English, Italian and Spanish. It is available from Monday to Friday, from 9 a.m. to 5 p.m.

No, the taxi service offered by Taxileader.net is always private.

Car seats are available, although not mandatory, for children aged between 0-2 years and 3-7 years. Please note that in some European cities, for standard 4-seater cars, the maximum number of car seats that can be requested is one

The service offered by Taxileader.net does not include tipping the driver, as the total price of the transfer is paid at the time of booking.