It’s necessary to fill out the form on our website and leave the details of a credit card as a guarantee. When a booking is made, about 48 hours before the service we will send you a confirmation email containing an emergency number to be contacted in case of any problem.
Despite the fact that the pre-authorization it will be canceled two working days after the last service carried out and despite the funds will be available on the credit card, it will take up to 15 days to receive a release notification of funds . These times do not depend on Taxileader and may vary according the agreements between the bank and the circuit of the credit card. We remind customers that the card pre-authorization system is no longer in use since 18/12/2017. The system now only asks for a deposit to be paid by card. The rest will be paid to the driver.
ONLINE BOOKINGS ACCEPTED 24 HOURS PER DAY
Customer Service Monday - Friday, 8am - 5pm GMT. English number 0044 (0) 20 3239 1595